TCU Peer2Peer Tutoring

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Updates to TCU Peer2Peer Tutoring Policies

Please see below for the two recently effective policies:

Late Cancellation Policy (Effective 02/24/2025)

If you cancel your tutoring appointment less than 4 hours before the scheduled start time, it will be marked as a late cancellation in our system.

After three late cancellations in a semester, you will lose access to WCOnline and will be unable to schedule further tutoring appointments.

We understand that unexpected situations arise, but canceling at the last minute prevents other students from having the opportunity to book that time for support. Whenever possible, please cancel at least 4 hours in advance so we can assist as many students as possible.

You can cancel your appointments at any time by logging into the scheduling system, selecting the appointment, then clicking cancel. You can also cancel by emailing tutoring@tcu.edu.

No-Show Policy (Effective 01/21/2025)

If you do not attend your scheduled tutoring appointment and do not cancel in advance, your appointment will be marked as a no-show in our system.

After three no-shows in a semester, you will lose access to WCOnline and will be unable to schedule further tutoring appointments.

We understand that unexpected situations arise, but when appointments are missed without notice, it prevents other students from utilizing that time for support. If you are unable to attend, please cancel at least 4 hours before your appointment start time whenever possible.

You can cancel your appointments at any time by logging into the scheduling system, selecting the appointment, then clicking cancel. You can also cancel by emailing tutoring@tcu.edu.

Late cancellations and no-show accrue separately. Each time you have a late cancellation or a no-show, you will receive an email with details regarding our policy from WCOnline. If you reach three instances in either category, you will receive a deactivation notification email that will include instructions for account reactivation.

If you have any questions, please reach out to tutoring@tcu.edu.